88abat Privacy Policy

Introduction and Scope

88abat ("we", "our", or "the platform") is a trusted online gaming platform in Bangladesh. We take the privacy of our users very seriously. This Privacy Policy ("Policy") describes how 88abat collects, uses, stores, and protects your personal information — including your identity, contact, and financial details.

By using the 88abat website or mobile application, or by registering on our platform, you are considered to have agreed to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our platform.

This Policy applies to all services and products of 88abat, including our casino games, sports betting, live casino, slot games, promotional activities, and customer support services.

1. What Information We Collect

88abat collects only the information necessary to provide our services, manage your account, and meet legal obligations.

1.1 Identity Information

Information you provide at the time of registration:

• Full name
• Date of birth (for age verification)
• National ID number or passport number (for identity verification)
• Gender (optional)
• Photo ID (where applicable)

1.2 Contact Information

• Email address
• Mobile phone number
• Current address (city and division)

1.3 Financial Information

• bKash, Nagad, Rocket, or bank account details (for deposits and withdrawals)
• Transaction history (deposits, withdrawals, bonuses, bets)
• Balance and wallet information

1.4 Technical and Usage Information

Information automatically collected when you use 88abat:

• IP address and device information
• Browser type and version
• Operating system
• Page visits, session duration, and click data
• Cookies and session tokens
• Login time and location data

2. Purpose of Using Your Information

88abat uses your information only for the following legitimate purposes:

2.1 Account Management

Your identity information is used to create, verify, and manage your account. This includes login security, password recovery, and two-factor authentication.

2.2 Service Delivery and Improvement

88abat analyses your usage patterns to deliver gaming services, provide bonuses, process transactions, and improve your experience.

2.3 Financial Transaction Processing

Your financial information is used to process your deposits (minimum ৳300) and withdrawals (minimum ৳800) via bKash, Nagad, Rocket, and bank transfer.

2.4 Communication and Support

Your contact information is used to reach you on important matters — such as transaction confirmations, security alerts, promotional updates, and 24/7 live chat support.

2.5 Fraud Prevention and Security

Your technical data is analysed to detect and prevent account misuse, fraudulent transactions, money laundering, and other illegal activities.

2.6 Responsible Gaming

This information is used to monitor your playing patterns, identify potentially problematic gaming behaviour, and provide support when needed.

3. Data Storage and Security

88abat has adopted the highest standard of technical measures to protect your information.

3.1 Encryption

All data transfers between you and our servers are protected by SSL/TLS encryption technology. Stored data is secured using AES-256 encryption.

3.2 Access Control

Only authorised personnel can access your personal information, and all access is logged. Our staff are bound by data confidentiality agreements.

3.3 Retention Period

Your information is retained for as long as your account is active and, after account closure, for a defined period as required by law. Financial transaction records are retained due to long-term legal obligations.

3.4 Security Audits

88abat conducts regular security audits and technical assessments to keep your information protected at all times. In the event of a data breach, we will notify you without delay.

4. Sharing Information with Third Parties

88abat never sells your personal information to third parties. However, limited sharing may occur in the following circumstances:

4.1 Payment Processors

Transaction data necessary to connect with payment methods such as bKash, Nagad, Rocket, and bank transfer is shared with those processors. These partners operate under their own privacy policies.

4.2 Game Providers

Gameplay-related data may be shared with game providers such as Pragmatic Play, Spribe, JILI, PG Soft, and others. This is done solely to ensure game services function correctly.

4.3 Legal Obligations

In accordance with a lawful order from a competent authority or a court order, or for the investigation of fraud or criminal activity, 88abat may be required to provide relevant information to government agencies.

4.4 Business Transfers

If 88abat undergoes a merger, acquisition, or business restructuring, your information may be transferred to the new entity, but the terms of this Privacy Policy will continue to apply.

5. Cookies and Tracking Technologies

88abat uses cookies and similar technologies to improve your browsing experience.

5.1 Essential Cookies

These cookies are required for the basic functionality of the platform — such as maintaining login sessions, security verification, and storing cart/wallet information. They cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your preferences — such as language selection and game filter settings.

5.3 Analytics Cookies

Anonymous usage data is collected to evaluate and improve platform performance. This data is never linked to your personal identity.

5.4 Cookie Controls

You can control most cookies through your browser settings. Keep in mind that disabling essential cookies may affect some platform functionality.

6. Your Rights and Choices

88abat believes you should have full control over your own information. Your main rights are described below:

6.1 Right to Access Your Information

You may request a copy of the information we hold about you at any time. To do so, email us at [email protected].

6.2 Right to Correct Your Information

If any information in your account is inaccurate or incomplete, you can contact us via live chat or email to have it corrected.

6.3 Right to Opt Out of Marketing Communications

You may opt out of promotional emails or messages at any time. However, transaction-related and security messages cannot be turned off.

6.4 Right to Close Your Account

You may contact us to request account closure. However, some information will be retained for a defined period for legal and regulatory reasons.

6.5 Right to Submit a Complaint

Share any concerns or complaints about the handling of your information directly with us. We are ready to assist via 24/7 live chat and email.

7. International Data Transfers

As 88abat is an international platform, your information may be stored on servers outside Bangladesh. Wherever your data is processed, the protections in this Privacy Policy always apply.

We ensure that all international data transfers are conducted under industry-standard security agreements and that no compromise is made in protecting your information.

8. Protection of Children and Minors

88abat strictly prohibits users under the age of 21 from opening an account. We do not knowingly collect any information from minors.

Age verification is mandatory at registration. If we have reason to believe that an account belongs to a minor, we will immediately suspend that account and delete any information collected.

9. Changes to This Policy

88abat may update this Privacy Policy as needed. For significant changes, we will notify you by email or through the platform.

Continuing to use the platform after any change means you agree to the updated policy. We therefore recommend reviewing this page regularly.

The "Last Updated" date of each version of the policy will be clearly stated at the top of the page.

10. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please reach out to us through the following:

For privacy-related requests, write "Privacy Request" in the subject line of your email. We will respond as soon as possible.